KnowNow Origins

Be A Finder

This statistic from a McKinsey report crosses my screen several times every week: employees spend 1.8 hours every day searching for information. 19.8% of their time is spent looking for relevant stuff.   What startles me about the ubiquity of this statistic is that it’s from 2012. In technology time, that’s an eon ago. I did …

Be A Finder Read More »

See Like An Inboxer

Let’s face it, rabbits cannot produce rabbits as fast as business has produced communication routes.  Of course, that’s not extravagance. The rapid proliferation of communication channels and differing types of channels is driven by necessity: single communication strategies can’t keep up with the meteoric rise and rapid pace of information. We Slack for immediacy, tweet …

See Like An Inboxer Read More »

See Across

At the beginning, to make the problem clear to me, Skip shared some numbers. A day in the life of an actual person, a project manager: 10 active clients representing 15 projects, 150 Slack channels to monitor and, my personal favorite impossibility: she facilitates 15 different calendars. Torrents of information swirling in separate information silos. …

See Across Read More »

UX with BlinkUX

Thirty years ago I had the pleasure of teaching Kelly Franznick about product planning when he was a Masters Student at the Institute of Design at Illinois Tech. Over the years our careers intertwined and we enjoyed the reciprocal learning of two #entrepreneurs. Since our early learning, Kelly became a master of user experience (#UX) …

UX with BlinkUX Read More »

What if We Could KnowNow

In January 2017, Eric Robinson and I attended a senior executive meeting of FTI Consulting where the keynote speaker was Heidi Gardner, Distinguished Fellow at Harvard Law School  She described how her research on Smart Collaboration could be used by professional services companies to exponentially increase their revenues organically. Professor Gardner shared that her research …

What if We Could KnowNow Read More »